Shipping Policy

Our Shipping Policy was last updated on 10/12/24.

Thank you for visiting and shopping at 16 Kiddos LLC. The following terms and conditions constitute our Shipping Policy. Please note that we are currently only shipping to USA addresses.

Shipping Policy

Shipment processing times

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays, with the exception of most digital products.

If we are experiencing a high volume of orders, shipments of physical products may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone

Digital products are usually available for immediate download after payment has been confirmed. You will receive an email with instructions and the link to download the product to your computer.

Personalized digital products (i.e. invitations) will be available within 1-2 days, depending on the customizations.

Shipping rates & delivery estimates

Shipping charges for your orders will be calculated and displayed at checkout.

  • Shipping method: USPS or UPS
    Shipment cost:
    • Free shipping for cards
    • $5.99 flat rate for all other products

Estimated delivery time: 3-7 business days after post office drop-off

Option for Overnight delivery is only available for Orders with delivery addresses within the continental United States. Contact us before placing your order.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

16 Kiddos LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

16 Kiddos LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Refunds & Returns

Please visit our Refunds & Returns policy page for details.

Contact Us

If you have any questions about this Shipping Policy, you can contact Us: